The SEO Specialist Kenya ("we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.
1. Information We Collect
Information You Provide
When you contact us or use our services, we may collect:
- Name and contact details (email, phone number)
- Business name and website URL
- Project requirements and business goals
- Payment information for invoicing
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on site
- Referring website or search terms
- Device information
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide SEO services
- Send proposals, invoices, and project updates
- Analyze website performance and improve our services
- Comply with legal obligations
We do not sell your personal information to third parties.
3. Analytics and Cookies
We use Google Analytics to understand how visitors use our website. This service collects anonymized data about your browsing behavior. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
We may use cookies to improve your browsing experience. You can disable cookies in your browser settings, though some features may not function properly.
4. Client Data During SEO Services
When providing SEO services, we may access:
- Your website analytics (Google Analytics, Search Console)
- Website backend and hosting platforms
- Business listings and social media accounts
This access is strictly for providing SEO services. We maintain confidentiality and will not share your business data with competitors or unauthorized parties.
5. Data Security
We implement reasonable security measures to protect your information, including:
- Secure password management
- Limited access to client data
- Regular security reviews
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of data transmitted to us.
6. Third-Party Services
We may use third-party services to deliver our work:
- Email services (Gmail, Google Workspace)
- Project management tools
- SEO tools (Ahrefs, Semrush, etc.)
- Payment processors
These services have their own privacy policies. We choose reputable providers who maintain reasonable security standards.
7. Data Retention
We retain your information for as long as necessary to:
- Provide ongoing services
- Comply with legal and accounting requirements
- Resolve disputes and enforce agreements
After service completion, we retain records for 7 years for legal compliance, then securely delete them.
8. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Withdraw consent for marketing communications
To exercise these rights, contact us using the details below.
9. Changes to This Policy
We may update this privacy policy from time to time. The updated policy will be posted on this page with a new "Last updated" date. Significant changes will be communicated to active clients via email.
10. Contact
For privacy-related questions or to exercise your rights:
- Email: merokacollins@gmail.com
- Phone: +254 704 043 466
- Address: Westlands, Nairobi, Kenya