Privacy Policy

Last updated: June 29, 2026

SEO Specialist Kenya (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or engage our services. See also our Terms of Service and Booking Policy.

Information we collect

Information you provide

When you contact us or use our services, we may collect:

  • Name and contact details (email, phone number)
  • Business name and website URL
  • Project requirements and business goals
  • Payment information for invoicing

Information collected automatically

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Pages visited and time spent on site
  • Referring website or search terms
  • Device information

How we use your information

We use your information to:

  • Respond to inquiries and provide SEO services
  • Send proposals, invoices, and project updates
  • Analyse website performance and improve our services
  • Comply with legal obligations

We do not sell your personal information to third parties.

Analytics and cookies

We use Google Analytics to understand how visitors use our website. This service collects anonymised data about your browsing behaviour. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

We may use cookies to improve your browsing experience. You can disable cookies in your browser settings, though some features may not function properly.

Client data during SEO services

When providing SEO services, we may access:

  • Your website analytics (Google Analytics, Search Console)
  • Website backend and hosting platforms
  • Business listings and social media accounts

This access is strictly for providing SEO services. We maintain confidentiality and will not share your business data with competitors or unauthorised parties.

Data security

We implement reasonable security measures to protect your information, including:

  • Secure password management
  • Limited access to client data
  • Regular security reviews

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of data transmitted to us.

Third-party services

We may use third-party services to deliver our work:

  • Email services (Gmail, Google Workspace)
  • Project management tools
  • SEO tools (Ahrefs, Semrush, and similar)
  • Payment processors including Pesapal

These services have their own privacy policies. We choose reputable providers who maintain reasonable security standards.

Data retention

We retain your information for as long as necessary to:

  • Provide ongoing services
  • Comply with legal and accounting requirements
  • Resolve disputes and enforce agreements

After service completion, we retain records for 7 years for legal compliance, then securely delete them.

Your rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

Changes to this policy

We may update this privacy policy from time to time. The updated policy will be posted on this page with a new “Last updated” date. Significant changes will be communicated to active clients via email.

Contact

For privacy-related questions or to exercise your rights:

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